Please submit your order online at least 5 working days in advance before your function date. Online submission is not proof of order unless as confirmed by us through phone/fax/email.
Booking is subject to a confirmation within 48 hrs of submission. Our catering consultants will contact you to confirm the order within 2 working days upon receiving your online order. If you do not hear from us, please kindly call the office at (65) 6266 0655. WE RESERVED THE RIGHT TO REJECT ORDERS WHEN WE ARE FULLY BOOKED ON THAT DAY.
If you need urgent catering services, we will appreciate it if you can call us directly to firm things up.
Customization of dishes can be discussed and arranged.
Ala-Carte pricing is applicable if additional dishes are added.
A surcharge of $3 per person is applicable on regular price if orders made are less than 30 persons (min 20 persons), applies to all menus except Tea Reception Menu & Mini Buffet.
Orders for delivery at 8.30 am or earlier, there will be a surcharge of $80.00.
Food is best consumed within 3 hours from arrival time (with warmers).
Cancellation of catering services must be notified to us in writing/fax/email at least 3 days before your function date. No cancellation through phone is allowed unless as stated otherwise.
The customer is liable to compensate Gourmet 50% of the total costs should he/she cancels the order less than 3 days before the function date
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The customer is liable to compensate Gourmet 100% of the total buffet costs should he/she cancels the order less than 1 day from the function date.
Our prices are subject to changes and with prevailing GST charges.